ClearTrack Privacy Policy
1. Introduction
ClearTrack is a trading business incorporated in Victoria, Australia. ClearTrack takes all reasonable efforts to comply with Australian data privacy laws that regulate the handling of personal information. Because we understand the importance of privacy and out of respect for you (your school), as a user of our Website and application located at www.cleartrack.com.au, we (NRMS) choose to publish our Privacy Policy for your benefit.
2. Privacy, Personal Information and Purpose
This Privacy Policy (Policy) concerns information or an opinion about you as an identified individual or an individual that is reasonably identifiable. For the purpose of this Policy ‘privacy’ and ‘personal information’ have the same meaning.
The purpose of this Policy is to inform you about the personal information we collect about you, how we handle it and to inform you about your choices.
When you are registered to use ClearTrack, the information that we collect includes your first name, last name, email address and the name of the school you work for.
3. Privacy Policy, Related Website Terms of Use and Email
The scope of this Policy extends to information collected through our application and Website, including the related email functionality and ‘Contact Us’ provisions. It does not include third party links, including those to social media. Your use of all third party links will be governed by the privacy policies and terms of use of those service providers.
4. Principles Governing the Handling of Personal Information
We are committed to making reasonable efforts to protect your privacy. Therefore, where practical and authorised by law, We:
- Manage your personal information in an open and transparent manner, assisting you with enquiries and complaints and supporting your requests for access to and correction of the personal information that we hold on you;
- Let you choose whether you wish to deal with us anonymously or to use a pseudonym. There are no requirements to identify yourself when using the Website or related email functionality;
- Do not solicit your personal information, including sensitive personal details.
- Let you choose whether you want provide us with your personal information via the ‘Contact Us’ functionality or by telephoning us. In such cases, that involve your choice and consent, we may or must keep personal information that is necessary for a function or activity that you request and that relates to us and our services. If we do not do this, we may not be able to assist you and/or fail to comply with a legal requirement;
- Have advised you that your use of Our Website and Application is subject to Terms and Conditions. Please ensure that you are familiar with these as they are related to this Policy. While we do not actively seek personal information from you, the use of web and email technologies may involve the collection, use and disclosure of your personal information, including, to third party service providers located in other jurisdictions. Where relevant, we have taken reasonable steps to ensure that these third parties have adopted policies and practices on personal information that meet our professional standards;
- Will only use, retain and/or disclose your personal information for the purpose that you gave it to us. If it appears that we are required to use, retain or disclose it for any purpose, other than as required by law, we will request your prior consent before doing so.
- We will not disclose your personal information to a third party for any purposes. However, where you have chosen to provide us with your personal information you agree that we may approach you or send you information including, information about our services. You will always have the choice to inform us in writing that you do not want us to communicate with you and/or to opt-out of these communications.
- Will not adopt, use or disclose government related identifiers in relation to your personal information. It is your responsibility not to provide this type of information to us.
- Strive to ensure that where we do hold personal information on you, it is held within reason, is relevant, up to date, accurate and complete. We invite you to contact us if you have any queries regarding the quality (accuracy/integrity), access to and/or correction of your personal information.
- Will take reasonable steps to protect the personal information We hold on you from misuse, interference, loss, unauthorised access, modification or disclosure.
- Will provide facilities for you to check or update your personal information via the website after you have logged in.
5. Complaints and Enquiries
You agree to submit all complaints relating to this Policy to us first, so that we have an opportunity to resolve your complaint before you proceed to any relevant authority. Please direct all complaints and enquiries to us at info@cleartrack.net.au.
6. Skill, Diligence, Care
ClearTrack will exercise reasonable skill, diligence and care as may reasonably be expected from a similar software business.
7. Company Information
| Name |
ClearTrack |
| Website address |
https://www.cleartrack.net.au |
| Email address |
info@cleartrack.net.au |